When we are receiving a large number of visitors at the same time, fans will be able to join the queue and enter a waiting room. The waiting room is a buffer that allows all interested and eligible fans to join. The time that the waiting room is open can vary.
This waiting room helps ensure that everyone interested has a fair and equal chance to purchase. Whether you join an hour ahead or five minutes before the queue opens, your position in the queue (ie. Queue ID) will be randomized. Anyone who joins the queue after it opens will be placed at the end of the queue.